Accessibility Statement

Our Commitment to Accessibility

Shop Strange, Inc. is committed to ensuring that our website, shopstrange.net, is accessible to all users, including individuals with disabilities. We believe that everyone deserves equal access to information about our custom screen printing, embroidery, and promotional products services.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with visual, auditory, motor, and cognitive disabilities.

Current Accessibility Features

We have taken the following steps to improve the accessibility of our website:

• Logical and consistent page structure with clear headings and navigation
• Descriptive alt text for images where applicable
• Keyboard-navigable menus and interactive elements
• Skip-to-content link at the top of each page to bypass navigation menus
• Sufficient color contrast between text and background elements
• Readable font sizes and legible typography
• Forms with labeled fields to assist screen reader users
• Mobile-responsive design for access across all device types

Known Limitations

We acknowledge that some areas of our website may not yet fully meet all WCAG 2.1 Level AA criteria. Known limitations may include:

• Some older PDF documents or downloadable files may not be fully accessible
• Third-party embedded content, catalog links, and the online design studio are hosted by external platforms and may have their own accessibility limitations
• Some images may lack complete descriptive alt text

We are actively working to identify and address these gaps on an ongoing basis.

Third-Party Tools and Platforms

Our website includes links and integrations with third-party platforms such as our online design studio (Inksoft), catalog systems, and social media channels. These third-party services are not under our direct control, and their accessibility may vary. We encourage users who encounter accessibility barriers on those platforms to contact those providers directly.

Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers such as JAWS, NVDA, and VoiceOver
• Keyboard-only navigation
• Browser zoom and text-resizing features
• High contrast display modes

Feedback and Contact

We welcome feedback from users about the accessibility of our website. If you experience difficulty accessing any content or functionality on shopstrange.net, or if you need information in an alternative format, please contact us:

Shop Strange, Inc. | 2925 S. Cole Rd., Boise, ID 83709

Phone (Boise): (208) 377-9063 | Phone (Portland): (503) 954-3478

Website: shopstrange.net/contact-us/

We aim to respond to accessibility-related feedback within 2 business days and are committed to working with you to provide information or assistance in an accessible manner.

Ongoing Improvement

Accessibility is an ongoing effort. We regularly review our website to identify areas for improvement and work with our web development partners to implement updates. We are committed to making continuous progress toward full WCAG 2.1 Level AA conformance.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may contact the relevant federal or state accessibility authority:

• S. Department of Justice, Civil Rights Division: ada.gov
• Idaho Human Rights Commission: humanrights.idaho.gov
• Oregon Bureau of Labor and Industries (BOLI): oregon.gov/boli